Downtown Spokane, Washington
True Northwest Group Case study · Real estate team, Spokane WA

Page one in seven weeks.

A brand-new domain, launched July 8, 2026 against portals with twenty years of head start. Here is what the instruments recorded by September 24, 2026, and what we are not going to publish.

Client
True Northwest Group
Practice
Real estate team, Spokane WA
Engagement
New website + local content engine
Launched
July 8, 2026
Measured through
September 24, 2026
The chart

An established practice. An invisible one online.

Todd Grubb and Sarah Sears-Grubb run a boutique real estate team in Spokane, licensed on both sides of the state line. Offline the practice was healthy: referrals, repeat clients, a reputation that travels by word of mouth in a city where that still counts for something.

Online, it did not exist. The domain was new: no history, no accumulated trust, nothing for Google to have an opinion about. And the competitors on the other side of every search result were the national portals: millions of pages, two decades of link equity, engineering budgets larger than most Spokane brokerages turn over in a year.

That is the intake: an excellent local practitioner, and a search landscape that had never heard of them.

True Northwest Real Estate Group: Todd Grubb and Sarah Sears-Grubb
The practice: boutique real estate, both sides of the state line. Everything below is what happened to its visibility.
The diagnosis

Buyers were asking questions Google couldn’t answer locally.

Not “homes for sale.” The portals own that, and they will keep owning it. The questions underneath it: what a neighborhood is actually like to live in, what moving across the state line really costs, whether a school zone is worth the commute, how a relocation from Seattle or California actually works in practice.

Those are questions a portal answers generically and a local expert answers correctly. They knew every answer. None of them were written down anywhere a search engine could read.

Not a design problem. A substance problem.

The old web presence was a business card with a photo: accurate, and invisible. There was nothing on it for Google to rank and nothing for an AI assistant to cite, because there was nothing on it that said anything a thousand other agent sites didn’t already say.

A prettier version of that page would have changed nothing. Diagnosis first, then the cure. And the diagnosis here was emptiness, not ugliness.

The treatment

A structured local content engine.

Systematic coverage of the questions Spokane buyers and sellers actually ask, written from the team’s own expertise rather than assembled from listing data. Three things made it work, none of which are visible from the outside.

Built to be cited, not just ranked

An answer engine does not rank ten links: it picks the source it trusts and quotes it. Material has to be written to survive that selection. That is a different discipline from writing to rank, and it is the one most agent sites skip entirely.

Foundations a portal can't match locally

A national portal is optimised for scale. A local practice can be optimised for accuracy, speed and specificity in exactly one metro, and on the questions where that matters, the local practice wins.

Systematic coverage, not episodic posting

The questions a market asks are finite and knowable. Answering them completely beats answering a few of them beautifully, and it is the part almost nobody has the patience for.

We are not going to publish the mechanics. Todd’s competitors read case studies too, and the method is what he is paying to keep. You will find outcomes on this page and no recipe, which is the same standard we would hold for your business if you were the one in the chart.

The recovery

Five weeks, seven, then eleven.

From August 26 to September 24, clicks grew 46% and impressions 53%. These are running totals since launch. Daily clicks peaked in August, when the wildfire resources page drew a surge, and settled in September. The average position kept improving: 10.1 in July, 9.1 in September.

Google clicks
1,402Jul 8Sep 24
Google impressions
165.5KJul 8Sep 24

Cumulative since launch, as reported by Google Search Console on each date shown. Measured July 8, 2026 to September 24, 2026.

True Northwest Group Google Search Console checkpoints, cumulative since launch
Checkpoint Date Clicks Impressions
Launch Jul 8, 2026 0 0
5 weeks Aug 12, 2026 623 74.7K
7 weeks Aug 26, 2026 963 108K
11 weeks Sep 24, 2026 1,402 165.5K
Change Aug 26 → Sep 24, 2026 +46% +53%
9.7

Average position in Google

Page one, as of September 24, 2026
1,000+

Pages of the site appearing in Google

11

Real buyer, seller and relocation inquiries

Launch through September 24, 2026. Spam and our own test submissions excluded.
The part nobody had a chart for a year ago

Google’s AI answers now cite the site 12,900+ times.

Appearances in AI Overviews and AI Mode as of September 24, 2026, up 56% since August 26. One page carries more of that than any other: the Spokane vs. Coeur d'Alene relocation guide, cited 1,406 times on its own.

Which is exactly the shape of the diagnosis. That is a question a portal cannot answer and a local expert can, so when the model needs a source it takes the one that actually knows.

And the visitors those citations send are the best audience on the site. AI assistants account for 4% of sessions and engage at 65%, higher than Google organic search (56%) and every other channel with real volume. They arrive having already been told this source is the credible one, so they read differently.

Where the sessions came from

  • Organic search 47%
  • Direct 30%
  • Organic social 15%
  • AI assistants 4%
  • Referral and unassigned 1%

Launch through September 24, 2026. 3,551 sessions, 42.8% engaged.

ChatGPT referrals

ChatGPT sends visitors, not just citations.

ChatGPT has sent 153 visitors to the site since launch. The latest week brought 30, the most so far.

These visitors arrive already told the site is the credible source. That is what the diagnosis set out to earn.

ChatGPT referrals per week

Since launch
153
Latest week
30
4-week growth
5.5x
ChatGPT referral visitors per week, weeks starting Jul 8 to Sep 18, 2026
Week startingVisitors
Jul 8, 20262
Jul 17, 20266
Jul 24, 20268
Jul 31, 20262
Aug 7, 20269
Aug 14, 202610
Aug 21, 202617
Aug 28, 202617
Sep 4, 202626
Sep 11, 202626
Sep 18, 202630
Sessions whose source is chatgpt.com, from Google Analytics 4. Weeks run Thursday to Wednesday; the first bar covers July 8 to 16. Last 4 weeks: 99 visitors; first 4 weeks: 18. Measured July 8, 2026 to September 24, 2026.

One city. 1,000+ pages in Google, 12,900+ citations in its AI answers, and 153 visitors sent by ChatGPT.

In their words

Both partners, unprompted.

Todd and Sarah are married and run the practice together, so these are two halves of one client rather than two customers. Worth saying plainly. Both wrote their reviews on their own.

“Amazing what little time it took for us to climb to number one in out niche on chat GPT and Google search. They know SEO!”

Todd S. Grubb · True Northwest Group · via Google Reviews

“We couldn’t be happier with the website and online presence he created for us. He was incredibly patient throughout the entire process and truly went above and beyond to make sure our website was not only professional, but also relevant and useful to our community. When the Spokane fires happened, he took the extra time to help us bring important, up to date information to our website to support fire victims and those affected by the fires. That meant so much to us, and it really showed the kind of person he is – not just someone doing a job, but someone who genuinely cares. He helped our business become much more relevant and visible online, and we are so grateful for his expertise, patience, and willingness to go the extra mile. On top of being incredibly talented at what he does, he is just a really nice guy. We highly recommend him to anyone looking to build or improve their online presence!”

Sarah Sears · True Northwest Group · via Google Reviews

You can read both, and the rest, on our Google profile.

truenorthwestgroup.com

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Diagnosis first. Then the cure.