---
title: About Spokane Biz Doctors
description: Who Spokane Biz Doctors is, what they believe, and how their diagnosis-first ladder works — from the free 40-Factor Snapshot to hands-on ascension tiers.
---

# About Spokane Biz Doctors

Spokane Biz Doctors is a business diagnostic practice founded by Shad Armstead and Cory James in Spokane, WA. We diagnose where your business is invisible to Google and the AI answer engines, and where money leaks out of your operations — then we put the fix in writing, and you own every word of it.

## What We Believe

### Diagnosis First
Prescription without diagnosis is malpractice. We never suggest a tactic until we understand your numbers and your goals.

### Profit Over Revenue
Top-line revenue is vanity. Bottom-line profit is sanity. We focus on what you actually keep.

### Execution Over Hype
Strategy is useless without execution. Everything we hand you is written to be implemented, not just read — step-by-step, in order, in your hands.

## The Problem

You put in the effort. You push through the winter slow-down, you make the most of the busy months — and growth still isn't predictable. You know AI matters. When a customer asks ChatGPT who to call for what you sell, whose name comes back? You're just too buried in the day-to-day to find out where you stand.

### The Cost of Not Knowing

- Customers who ask an AI answer engine for what you sell — and get handed your competitor
- Money leaking silently from your operations
- Hours wasted on random tactics that don't stick
- Falling behind competitors who already fixed their plumbing

## The Solution

We built a diagnostic engine, not another ebook.

It starts free. The free 40-Factor Snapshot reads 40 factors on your business — where you're invisible to Google and the AI answer engines, where money is leaking — and benchmarks you against your three nearest competitors. Engine-produced, delivered by email in minutes. No sales call.

When you're ready for the full work-up, **The Profit Surge D.O.C. Protocol ($497)** is the flagship: the 46-Factor Blueprint with every leak ranked by impact, the complete technical spec for your site written step-by-step, and the assets you'd post if you had the time. You install it — or level up and we do it with you.

- Every fix written step-by-step for your business — you install it
- GBP copy in your voice, 30 days of content, 3 offer scripts — yours to publish
- Written for your business specifically — not a template
- Backed by the 90-day guarantee — [full terms at spokanebizdoctors.com/guarantee](https://spokanebizdoctors.com/guarantee/)

**Result:** You know what to do, how to do it, and how to measure success.

## Stop Guessing. Start Growing.

For too long, small business owners in Spokane have been forced to guess. Guessing on marketing, guessing on pricing, guessing on where the next customer comes from. And too often, paying an agency to guess for them — renting results that disappear the day the invoices stop.

We built Spokane Biz Doctors to be the opposite of that model. We combine old-school business fundamentals — profit, margin, efficiency — with new-school AI leverage, and we hand you the whole thing in writing. The guessing ends where the diagnosis begins.

## How We Operate

We aren't a typical agency. We don't want to keep you on a retainer forever — we want to fix your business so it runs without us.

Everything at the base of the ladder — the free Snapshot, the $97 Implementation Kit, the $297 AI Visibility Package, and the $497 Profit Surge D.O.C. Protocol — is diagnosis, prescription, and assets, in writing. We find the leaks, we map the fix step-by-step, we hand it to you. You install it, on your schedule, with no ongoing bill.

When you want us working alongside you, that's what the ascension tiers are for: the **Triage Sprint ($1,000)**, the **Always-On Call ($3,500/mo)**, and the **Full Ecosystem Build ($15k–$20k)**. And yes — Always-On is a retainer. The difference is what you're holding when it ends: the system lives in your business, not ours. It's yours either way.

## Meet the Founders

Spokane Biz Doctors is **Shad Armstead** and **Cory James** — two co-founders working from Spokane, building diagnostic systems for the Inland Northwest first, and for owners anywhere. One rule runs the whole practice: you own everything we hand you.

- **Cory James** — Co-Founder
- **Shad Armstead** — Co-Founder

## Ready to See Your Business Clearly?

Start where every good doctor starts: with the diagnosis. The free 40-Factor Snapshot is 40 factors, benchmarked against your three nearest competitors, in your inbox in minutes. No sales call. Nothing to buy.

## Let's Keep in Touch

Questions before you start? Call **(323) 600-4763**, Mon–Fri 9:00 AM – 5:00 PM. Email **help@spokanebizdoctors.com**. Open the Biz Doc Chat, or skip straight to the diagnosis — the free 40-Factor Snapshot is waiting.

- **Business:** Spokane Biz Doctors LLC
- **Location:** Spokane, WA 99208
- **Phone:** (323) 600-4763
- **Email:** help@spokanebizdoctors.com
- **Hours:** Mon–Fri 9:00 AM – 5:00 PM

```json
{"@context":"https://schema.org","@type":"ProfessionalService","@id":"https://spokanebizdoctors.com/#business","name":"Spokane Biz Doctors","url":"https://spokanebizdoctors.com/","email":"help@spokanebizdoctors.com","telephone":"+1-323-600-4763","description":"Business diagnostics and AI-powered marketing systems for Spokane small businesses. Free 40-factor Snapshot, $97 Implementation Kit, $297 AI Visibility Package, $497 Profit Surge D.O.C. Protocol.","address":{"@type":"PostalAddress","addressLocality":"Spokane","addressRegion":"WA","postalCode":"99208","addressCountry":"US"},"areaServed":["Spokane WA","Spokane Valley WA","Liberty Lake WA","Cheney WA","Airway Heights WA","Inland Northwest"],"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday"],"opens":"09:00","closes":"17:00"}],"hasMap":"https://maps.app.goo.gl/igL7ZiXsBr5h256M8","sameAs":["https://maps.app.goo.gl/igL7ZiXsBr5h256M8","https://www.facebook.com/SpokaneBizDoctors","https://www.linkedin.com/company/spokane-biz-doctors"],"priceRange":"$97-$20000"}
```